We suggest speaking to one of our customer service agents online or over the phone when making your first deposit in order to help you choose the best option for the type of action you are looking for.

Of course you are free to make the deposit yourself online however we do feel that a little bit of advice can go a long way in ensuring you make the correct choice.

This applies to making withdrawals as well because there is nothing more frustrating then asking for your money and not receiving it in a timely manner.

Our customer service professionals will let you know what is required of you ahead of time so that when it's time to cash out your winnings, there isn't anything required of you which can cause a delay.

We would like to provide you with all pertinent information up front therefore ensuring that things happen on your schedule. Often times in the gaming industry, customer dissatisfaction comes from a lack of transparency.

We have implemented the necessary steps with our employee training to make sure that go above and beyond industry standard when it comes to making deposits and requesting withdrawals.

This goes back to our vision for sportsandcasino. We don't believe in offering a client options that don't meet their wagering needs.

You will be offered the bonus that makes the most sense for you as the customer. If you mostly play casino and you decide to make a single sports wager, you will not be given a bonus that will tie your money up for a long period of time.

Make no mistake, you will always be offered all available bonuses as the choice of which bonuses to accept are completely up to you.

Our vision of treating customers according to their individual needs means that our gaming professionals will be available to explain to you what bonuses if any best suit your specific needs.

You will either choose your bonus based on the amount of money you will receive in return or the amount of action required before being able to cash out.

Why make that decision on your own? Those with online gaming experience often times make deposits and withdrawals online without speaking to anyone. For many experienced players, that is the experience they are looking for.

We prefer not make assumptions in this regard so we provide this information proactively to all customers unless they specify that they don't need it.

Above all, we pride ourselves in making our customer experience as straightforward as possible. We understand that this is an industry where finding the right fit can be difficult with all of the available choices.

With that in mind, we have chosen to focus on the pillars of what makes online gaming so much fun for our customers. Isn't that enough for you?

Then our special bets are waiting for you. You can bet on TV series, politics or simply on the Mars landing. You decide what to bet on and how.

Take advantage of the incredible number of different markets, always with the aim of finding the perfect offer. Get the best bonuses to make the most out of your decisions.

Let yourself be surprised every day anew. You need any assistance? We're always here for you. Forgotten your password? The upcoming Gambling Commission ban on the use of credit cards, to fund betting and gaming accounts, in addition to ever more restrictive regulatory changes will make it even harder to operate in the UK market.

We are therefore closing our business for UK players only and will focus on our principal market, Germany, where we originally started as a pioneer of online gambling in and where we continue to operate successfully.

Existing customers will be able to log in and access their funds for withdrawal and all accounts will be maintained and kept accessible. No new bets can be placed, no new accounts can be opened, but all existing accounts will still be available to access for several months allowing you to check your account history and initiate a withdrawal.

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